Account and access
Email us if you cannot sign in, need to change account details, or want help with account deletion.
Support
How can we help?
Get help with notes, AI study sessions, account questions, privacy requests, or anything that feels off in Kram.
Email support
support@kramstudy.com
Send email
Notes and study tools
For upload, PDF, quiz, flashcard, or AI review issues, send the file type and what you expected to happen.
Billing questions
Include the email on your account and any receipt details so we can route the request correctly.
Privacy requests
You can ask about data access, correction, deletion, or other privacy questions through the same support email.